Litigation Auto Claims Adjuster

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The Litigation Claim Adjuster position will be accountable for investigating, analyzing and adjusting automobile claims that are in suit to determine if coverage attaches to a risk and if payment is warranted. The work of the Litigation Claims Adjuster is to investigate property damage & bodily injury claims against the automobile insurance as well as pursuing subrogation recoveries due to the Company.


The position will ensure that all work completed complies with state statutes and agency vendor contracts.  Additionally, this position will work with limited supervision and exercise considerable independent judgment.  The position may also include liability loss prevention functions. The position will be held accountable to ensure the claim file is maintained in an organized manner and contain all relevant details to appropriately adjust the claim. 


About us:

Legacy Insurance Services, Inc. is a successful and growing personal auto insurance company that is a member of the Western National Insurance Group (WNIG), "The Relationship Company®". WNIG is an “A” rated mutual insurance company with a 110+ year history and current assets of over $830 million. The company has been named to the Ward’s 50 Benchmark Group of top performing property and casualty companies in the United States.


Legacy is a well-established and growing personal auto insurance company located in the Ahwatukee Foothills of Phoenix, AZ. Every associate is part of our team in a casual workplace where creativity, enthusiasm, innovative thinking and a sense of purpose drives our company towards excellence.


A LITIGATION claim adjuster needs to be very skillful and the required attributes to do the job are as follows:

  • Researching and analyzing information gathered through investigation and premising decisions/ recommendations on said information.
  • Excellent judgment and decision making skills to ensure claims are resolved in the best interest of the Company.
  • Ability to conduct investigations in multi-party situations.
  • Ability to combine pieces of information to form conclusions necessary to determine coverage, evaluate liability and evaluate damage exposures to ensure that claims are paid in a fair and equitable manner.
  • Collecting evidence needed to support contested claims in court.
  • Interviewing agents and claimants in order to correct errors and investigating questionable claims.
  • Apply knowledge of claims processes and best practices to bring files to resolution.
  • Determines claims value and potential use of experts
  • Investigates, evaluates and negotiates with opposing counsel and other insurance carriers to successfully resolve disputes.
  • Determines and explains minimum coverage limits involving single or multiple claimant matters and works to adjust the files with all parties within policy limits.



The skills and specifications required:

  • COMMUNICATION SKILLS: This person needs to be an excellent communicator both verbally and in writing.
  • INTERPERSONAL SKILLS: They need the required skills to establish and maintain the relationship with the business clients.
  • RESPONSIBLE: This person needs to be very responsible and have the ability to put a keen eye to the details. Ability to handle confidential information with tact and discretion.
  • 5 years minimum prior automobile casualty claims handling experience
  • 3 years minimum of Litigation handling experience



Hours and Days:                   Monday through Friday- Must be able to start work between 7am, no later than 8:30am. 8 hour work day with 1 hour lunch.


Minimum Qualifications:

  • High school diploma or GED
  • 4 year College Degree strongly preferred
  • An equivalent combination of training or experience estimating experience or work as a claims adjuster, a property damage adjuster
  • Proficient in basic computer skills
  • Bilingual a Plus
  • Current AZ Adjuster license a Plus


We offer great benefits including:


  • Competitive salary, paid holidays, and personal time off (PTO)
  • Complete benefits package including medical, dental, vision, life insurance, and employer matched 401(k)
  • Company Paid- Short-term Disability, Long-term Disability and Long-Term Care Insurance.
  • Opportunities for Career Advancement


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment. Candidates subject to successful completion of a background & credit check.





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