Policy Services Processor

Customer Service/Support
# of Openings


We’ve got a GREAT Processor role in a GREAT office environment just waiting for you!

Are you goal oriented?  Do you prefer working in a casual office setting, during the day on a regularly scheduled basis?  Do you thrive on being accurate?  If so, read on and find out more about us!!


Who is Legacy Insurance Services?  Legacy Insurance Services, Inc. is a well-established, successful and growing personal auto insurance company.  We are a member of the Western National Insurance Group (WNIG), "The Relationship Company®". WNIG is an “A+” rated mutual insurance company with a 115+ year history and current assets of over $1 billion.



  • What do Legacy’s Policy Service Processors do?  The Policy Services Processor, and every other Legacy employee, play a direct role in the ongoing success of the company. Our Policy Services Processor is a crucial part of the underwriting team to ensure there is a constant focus on the customer experience.  This position provides an excellent opportunity to learn about the insurance industry and create the foundation for a long career in the industry. Our Processors work 1st shift hours either Monday – Friday or Tuesday – Saturday shifts.

More specifically, Policy Services Processor will:


  • Review and validate policy documents uploaded into our system and follow up. 
  • Maintain working knowledge of policy processing systems including the ImageRight system and its workflows.
  • Meet pre-set productivity and quality goals.
  • Remain current and familiar with all training manuals and documentation as it relates to the Underwriting Unit.
  • Work on special projects and perform other duties as assigned



Successful Processors have a high school diploma or equivalent.  Experience in the insurance industry is not required, but it is a plus.  Processors have excellent communication skills (verbal and in writing), are computer savvy and bring a positive, can-do attitude to the office every day.  If you like working in an office where you can organize your space, manage your time and use good judgement, there’s a place for you here.



What does Legacy Insurance Services give employees?  Glad you asked! We provide 9 Company paid Holidays, Personal Time Off (PTO) and even paid Volunteer time to our employees. Our generous benefits package includes medical, dental and vision options as well as company paid life insurance, short- and long-term disability, and a 401k plan with a Company match.


Why work at Legacy?  We know the key to our continued success is in our people. We provide a casual, comfortable working environment that promotes teamwork, creativity and a sense of purpose. Although we like to work hard, we also like to have fun! We know our employees enjoy our Wellness program offerings (meditation, infused water, personal trainers) and our full benefits package. Casual Friday? Not here! At Legacy, employees dress comfortably every day!


We are located in a convenient office park area off of Elliot & I-10 in the Ahwatukee Foothills, surrounded by restaurants, shops and other services all nearby!


I’m interested – now what?  We are an equal opportunity employer and all qualified candidates will receive consideration.  Simply apply online NOW or go through our website at www.legacymga.com/careers.


Candidates receiving an employment offer will be required to successfully complete a background & credit check.


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