Claims Assistant- Bilingual Spanish

US-AZ-Phoenix
Category
Claims
# of Openings
1

Overview

Are you Bilingual Spanish? If you are looking for a position where you can be first point of contact for our claimants, help customers and be a supportive part of a team, then you may be the perfect person for this position!!

 

 

Who is Legacy Insurance Services?  Legacy Insurance Services, Inc. is a well-established, successful and growing personal auto insurance company.  We are a member of the Western National Insurance Group (WNIG), "The Relationship Company®". WNIG is an “A+” rated mutual insurance company with a 115+ year history and current assets of over $1 billion.

 

 

Responsibilities

 

What do Legacy’s Claim Assistant’s do?  A Claim Assistant provides support to the claims staff and to perform various other clerical tasks on an as needed basis. This position provides an excellent opportunity to learn about the insurance industry and create the foundation for a long career in the industry.

  • Set up and enter new claims into claims management system.
  • Process payments, including bulk payments.  Assist claims adjusters with stop pays and voids.
  • Process mail, filing, faxing and photocopying.
  • Review, prepare, create and/or send letters, reports and forms.
  • Maintain spreadsheets for record keeping and for tracking purposes of new losses and bulk vendor payments.
  • Answer incoming claims calls and provide customer service as requested.
  • Transcription of recorded statements.
  • Other activities and projects as assigned.

Qualifications

POSITION REQUIREMENTS AND QUALIFICATIONS

  • Bilingual (English and Spanish) a MUST
  • Advanced PC skills including Microsoft Office products 
  • Strong organizational skills.
  • Excellent oral and written communication skills, with the ability to effectively communicate over the phone.
  • Ability to work in a team environment with people from a variety of culturally diverse backgrounds.
  • Ability to complete projects with minimal supervision while meeting deliverable dates.
  • Minimum of 2 years of clerical or customer service experience.
  • Experience in the auto insurance industry is a plus.

 

What does Legacy Insurance Services give employees?  Glad you asked! We provide 9 Company paid Holidays, Personal Time Off (PTO) and even paid Volunteer time to our employees. Our generous benefits package includes medical, dental and vision options as well as company paid life insurance, short- and long-term disability, and a 401k plan with a Company match.

 

Why work at Legacy?  We know the key to our continued success is in our people. We provide a casual, comfortable working environment that promotes teamwork, creativity and a sense of purpose. Although we like to work hard, we also like to have fun! We know our employees enjoy our Wellness program offerings (meditation, infused water, personal trainers) and our full benefits package. Casual Friday? Not here! At Legacy, employees dress comfortably every day!

We are located in a convenient office park area off of Elliot & I-10 in the Ahwatukee Foothills, surrounded by restaurants, shops and other services all nearby!

 

I’m interested – now what?  We are an equal opportunity employer and all qualified candidates will receive consideration.  Simply apply Now!!

 

Candidates receiving an employment offer will be required to successfully complete a background & credit check.

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